The phbet Privacy Policy explains what phbet.today logs when you browse or sign in, why we keep it, and how to ask for a copy, correction or deletion by emailing [email protected]. It also covers our no-advertising-cookie rule, how the optional map loads, age and location conditions, and how policy changes get published.
THE POLICY ITSELF
What Our Policy Covers
phbet is a static information site, so the data we hold about you is limited to what you send us and what our server logs record. When you load a page, our host stores your IP address, browser type, the page requested and a timestamp. We keep those logs to spot abuse and to fix pages that fail on mobile connections, and we do not build advertising profiles from them.
There are no advertising cookies, pixel tags or third-party marketing trackers on this site. Where a page carries a map, it loads only after you tap it, so nothing leaves your device until then. Messages you send to [email protected] — your name, wallet number, screenshots — are used to answer your question and nothing else.
Links out to payment apps or provider sites leave our pages, and from that point the other site's own policy applies. You must be 18 or older to hold an account, and you must be somewhere gambling is permitted under applicable local law before you register or deposit. We ask for age and location confirmation at sign-up and may close an account that fails either check.
Documents you send for verification stay with our compliance team and are never sold. Write to us whenever you want to see what we hold, correct it, or have it deleted. We confirm receipt, verify who you are, and reply within our published review window. If this policy changes, we update this page and move the date at the top, so the version you read is always the live one.
What we collect
Server logs carry your IP address, device and browser type, the pages you open and the time of each request. Anything you type into a support email also reaches us.
Why we keep it
Logs help us block abuse, trace errors and keep pages loading on slow mobile connections. Support emails are read to answer you and to fix the issue you describe.
Your call on cookies
You will not find advertising cookies or marketing pixels here. The optional map stays unloaded until you tap it, and clearing browser storage removes anything already saved.
How to ask us
Email [email protected] with the subject Access Request, or state plainly what you want deleted. We confirm receipt, check your identity and reply with the outcome.
POLICY CONTACT
Where to Send Privacy Questions
Privacy questions reach a real inbox, not a ticket queue that shuts after one reply. Email [email protected], use the /contact/ form, or answer any message we have already sent you, and the same small team picks it up during Bangladesh business hours.
Say what you want — a copy, a correction, a deletion — and add the email or wallet number on your account so nothing stalls at the identity step. Players in Sylhet and elsewhere get the same first reply: receipt confirmed, then the outcome in writing.
Email our team
Write to [email protected] with the subject Access Request for copies, corrections or deletion. Include the email or wallet number on your account so we can match it.
Contact form
The /contact/ form takes the same request with a short description field. Add your account email and the city you play from, and our team routes it correctly.
Verification desk
KYC questions — a bKash statement we asked for, or a document that failed to upload — go to the same address. Put verification in the subject line and attach the file again.
HOW WE HANDLE DATA
How We Store and Protect Records
Your data sits in two places: the server logs our host keeps and the records our support and compliance teams hold. Neither is opened for marketing. Passwords are stored hashed, a login from a new phone needs an OTP to the number on file, and identity files stay in restricted storage that only verified staff can open.
Retention is short by default — logs roll off on a cycle, and closed accounts are cleared once tax and licensing obligations end. When a clause changes, the date at the top of this page moves with it.
Cookie settings
We set no advertising cookies. One preference key may remember that you closed a notice; clearing site data in Chrome or Safari removes it and nothing else changes.
Account security
Your password is stored hashed, and logins from a new phone trigger an OTP to the number on file. Change that password from your account page after any shared device use.
Retention limits
Server logs roll off on a short cycle, and closed-account records stay only as long as tax and licensing rules require. KYC files sit in restricted storage, never on this public site.
Changes and requests
When the policy text changes, the date at the top moves with it and we describe the edited clause. Ask for a correction or deletion at any time and we log the outcome.
POLICY QUESTIONS
Privacy Questions We Get Often
The same handful of questions comes up in our inbox every week, so here they are answered in one place. Each answer is the short version of a policy clause above; if yours is not here, send it over and we will reply the same way we reply to everything else — in plain words, from a real person on the team.
Nothing in this section replaces the policy text, and nothing here is a promise we have not already written down.
What personal data does phbet actually store?
Our server logs keep your IP address, browser and device type, the page you asked for and a timestamp. Beyond that we only hold what you send us by email or form.
Do you use advertising cookies or trackers?
No. There are no advertising cookies, marketing pixels or third-party trackers on this site, and the optional map on a page loads only after you tap it.
How do I ask for a copy of my data?
Email [email protected] with the subject Access Request. Tell us the email or wallet number linked to your account, and we reply once your identity is confirmed.
Can I have my information deleted?
Yes. Ask for deletion in the same email and we remove what we are not required to keep. Records tied to identity checks and tax rules may stay longer, and we say which.
Who sees my documents after I upload them?
Only our compliance team. Files are held in restricted storage, kept off this public site, and are never sold or passed to advertisers or unrelated third parties.
What happens when this policy changes?
We update this page and move the date at the top, so the version you are reading is always current. A material change is described in the body, not left for you to spot.